FREQUENTLY ASKED QUESTIONS
Does Trombley Painting Company have suitable references?
Is Trombley Painting Company insured?
Yes. Our company is licensed, bonded and insured. You can rest easy knowing we will stand behind our work!
Do you offer warranties for your work?
Steve Trombley wants you to be pleased, in fact, absolutely delighted with every painting and decorating job we do. Every one of our jobs comes with our ironclad, risk-free guarantee. This means that if you are not happy with any of our work, we will repaint the area for free, or you can have your money back. (An unbiased evaluation would be necessary and would have to agree that our work was performed unsatisfactorily.)
Trombley Painting Company warrants all labor and materials for a period of three (3) years. If paint failure appears due to contractor's negligence, we will supply labor and materials to correct the condition. This warranty supersedes all other warranties, expressed or implied. Our responsibility is limited to correcting the conditions as indicated. (Does not apply to decks.)
LIFETIME EXTENDED WARRANTY
Most paint failures occur due to lack of proper care; broken sprinkler heads, paint chalking, contaminates, waxing, damaged siding, broken or clogged gutters, mold or mildew, damaged roofing, clogged window drainage holes, etc. can all decrease the life of your exterior siding or paint job.
Once per year, Trombley Painting Company will power wash your home, perform a thorough inspection, and bring any issues to your attention. An inspection report will be mailed to you along with an invoice. If the issues are not related to paint failure, we will offer to repair items/damage for minimal cost.
Our service gives you the peace of mind knowing that your paint job will last for as long as you own your home. (Warranty is non-transferable and becomes void with a change of ownership.)
Will I deal directly with the owner or a sales rep?
Our owner, Steve Trombley, will meet with you to give you a FREE inspection and quote. He takes pride in supporting his customers for the duration of your project. To speak with him directly, you may call (805) 423-1414.
Do you use the highest quality products available from your paint supplier?
Yes, we believe that using the highest quality products available will result in a superior paint job. Among our suppliers are Kelly-Moore Paints, Sherwin Williams, Carboline, and Dunn-Edwards.
Is the client left with touch-up paint?
Yes. We will leave touch-up paint with the owner.
Do you use rust resistant paint used on metal surfaces, such as wrought iron?
Yes, we use paint specifically designed to protect metal surfaces from weather damage.
Is the property left clean daily?
Cleanliness is an attribute of Trombley Painting Company. We go to great lengths to ensure your property is left tidy and free of debris.
What kind of caulk is used?
Trombley Painting Company uses 50yr caulk for long-lasting results.
DO YOU HAVE ADDITIONAL QUESTIONS? PLEASE CONTACT US! WE WOULD BE HAPPY TO ANSWER THEM.